What We Do
A Life Lived Best at Home.
What does a systems integrator do? Well, your home is about comfort and security and that’s exactly what we help to create. We create fully integrated electronics systems, personal home experiences that deliver the life you've dreamed of for yourself and your family.Posted by La Scala Media on Saturday, March 4, 2017
We are a full-service residential and commercial custom electronics design and integration company, specializing in home automation services. As one of the top smart home automation companies, our smart home technology solutions are designed to make your home safe; and they are elegant, fun and easy to use. Businesses experience increased productivity, enhanced environments for employees and customers, and with easy control. Our highly experienced team of smart home installation service experts has been recognized by their peers for making their number one priority providing the best products and services to our clients.
Why choose La Scala?
"What makes La Scala different?"
We provide after sales service
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The La Scala Difference:
- We provide a detailed consultation process and proposal for the best results possible.
- We provide engineering documentation for every phase of your project so there are no mistakes.
- A dedicated project manager works with your Contractor from start to finish.
- We have full-time service technicians for ongoing support.
Step 1: System Design
After a brief phone consultation with you to get some basic details of your building plans, we will ask for a copy of your blueprints in a digital format. We will use the plans and information gleaned from our discussion to make up a first draft proposal for further discussion at a sit-down meeting. This process will save you time. Our home automation installation team in Vancouver will then ask to meet with you to show you examples of our work, what other clients have done, and listen to what you have to say, with a goal of refining the proposal to fit your personal needs and budget further. We understand that everyone’s time is valuable, but if you invest some time discussing your needs all round, you will get the best results possible.
Unlike many Vancouver home automation companies out there who provide you with a parts list; which tells you little to nothing, or at best provide a vague or unspecified list of functions, we will provide full documentation that shows you exactly what your system will do for you. You’ll understand what smart home installation services we are proposing, how they will work, and what it will cost, with an attention to detail that few can or will provide. Based on your input, we will make any adjustments needed to tailor the quotation to your preferences, and ultimate approval.
Step 2: Engineering
After the consultation process is complete and a finished scope of work is agreed to, our engineer and designer will begin producing the technical documentation needed for the three phases of your project: prewiring, trim-out, and final installation, generating the information we will use to produce your project. Our engineers will remain engaged throughout your project, working with our project manager to ensure a successful installation.
Step 3: Implementation
During all phases of your project, one of our Project Managers will be directly involved, making sure that all details are taken care of, from acceptance to final completion. Your project manager will coordinate with the General Contractor, communicating scheduling, documenting any changes to the project as they develop, and providing professional guidance on any questions you may have as your project progresses. Once your system installation is complete, the Project Manager will submit all documentation back to our engineer, who will update your documentation to “as built“ so we will have the information needed for ongoing service of your system going forward. We provide a copy of this information to you as well.
Step 4: Service and Support
Once your project is complete, our in-house home automation service department will take over any needs that you may have. Service is truly a key to your long-term satisfaction. By having specialized technicians dedicated to dealing with service issues, your needs regarding the services are dealt with properly and in a timely manner. We make it a priority. As one of the top Vancouver home automation firms, we feel that this service sets us apart from others in our field. In fact, we know it does.
How we accomplish our goals
What is CEDIA?
CEDIA, the Customer Electronic Design and Installation Association, is the international trade association and central touchpoint for 3,700 member companies that represent every facet of the ever-evolving technology market. CEDIA members deliver technology solutions that allow people to experience their best moments in life from the comfort of their own home. La Scala has been a proud member of this organization for many years, because they represent people like us who care about what they do, and build a relationship with their customers.
What are the CEDIA awards?
The annual CEDIA Awards competition provides its members the opportunity to show their work through documentation, video, photographs, and scope, to a group of industry experts who judge all work. Award-Winning projects demonstrate technical excellence in all aspects of design, installation, and commissioning while meeting all applicable industry performance standards. Each year a very limited number of awards are presented to the top performers in their class. The judging is done blindly so that the judges do not know who’s work they are assessing, and therefore the awards are given in an impartial and fair manner. La Scala has won countless awards over the years, and in recent years won more awards in one year than any other company in the history of the association. La Scala is given such accolades because La Scala’s team works diligently to make each and every project a winner for their customers. It’s as simple as that.
The Scoop on our Industry
To be frank, many individuals and companies in our field can supply a vast array of products to any project. Yes, there are some ‘less than desirable’ products out there, some of which are well marketed as being just the opposite. There are products that are poor value as well, but our research team makes sure that we are offering good quality and good value to our clients. Even if you know you’re purchasing quality products, the other very important factor is who is installing them, integrating them, programming them, and servicing them. The difference is in how all of the products fit and work together as a system, along with the company you hire having the ability and inclination to follow up with their client through to the completion of the project, and being available for future service as needed. We’ve found that historically we haven’t been the lowest priced in the crowd; but our people care about your system when they’re designing and installing it and after, and we do use excellent products (that don’t necessarily cost more). We treat our relationship with you as a long-term one. Just as your family vehicle needs service from time to time, so too will your system. The difference is that we will be here when you need us to perform the service. In short, we put more into making your system great, and sometimes that does cost a little more, but the value remains.