Tag Archives: Video Conferencing

The environment and infrastructure requirements for today’s remote workforce

According to a recent survey by Randstad, non-traditional workers (freelance, flex, remote employees) make up 30% of Canada’s workforce with 85% of them projecting a rise over the next 5 years. Similarly, projections estimate that by 2020 mobile workers will account for nearly three quarters (72.3%) of the total U.S. workforce.  Mobile devices and simple, yet sophisticated, collaborative tools have enabled today’s workforce to effectively work from anywhere – an airplane, a hotel room or a well-appointed home office. Remote work is a boon to productivity and can lead to higher efficiency and lower turnover. Not only does it attract younger workers (Millennials highly value flexibility and technology), it keeps older workers in the workforce longer. So, the benefits are many but establishing a remote environment that represents the employer’s brand while providing a productive, collaborative space for the employee requires more than simply plugging in a laptop.

The Space

The first step is to define the space. The design will be driven by the type of work performed, the equipment required and the available spaces within the home. The room should be a space separate from daily living areas, free from distractions that could potentially interfere with work or interrupt calls or video conferencing. It will need to offer adequate storage and easy accessibility to the home network.

The Infrastructure

A secure, stable and robust network connection is essential for reliable network connectivity and a quality conferencing experience.  Hardwired broadband is recommended over wireless when possible. Also important to consider is the number of users in the home that are competing for bandwidth.

The Tools

Based on network capability and hardware compatibility, there are numerous platforms available for seamless collaboration. Implementing a few tools that enhance audio and video will afford an even better experience.

Trial Run

Evaluate the quality of the experience by conducting trial runs. Most platforms offer the ability to record your meeting, giving you the opportunity to view the meeting as if on the far side. Record sessions using various scenarios – both while the room is quiet and when things from across the house are “active” – pets, HVAC, dishwasher, etc.  Type on the keyboard to gauge the sound level of keyclicks, assess how the background looks and adjust camera position and lighting to simulate a face-to-face meeting.

The “agile workforce is coming!”

Getting started requires thoughtful design and know-how, but it’s an investment that will be realized through effective collaboration and increased productivity for years to come. As experts in both the technologies and design aspects of this rich, residential/professional hybrid environment, LaScala can help you with the infrastructure and hardware requirements and work with your interior design professional to create the ideal remote workplace.

Resources:

9 Ways Tech companies Can Accommodate Millennial Workers, Randstad Interim Inc. [CA]

Workforce 2025: The Future of the World of Work, Randstad Interim Inc. [CA]

IDC Forecasts U.S. Mobile Worker Population to Surpass 105 Million by 2020, Business Wire

Considerations When Setting Up a Room for Video conferencing with ViewStation (Polycom)

Today’s mobile workforce: any time, any place, The Telegraph

American Workplace Changing at a Dizzying Pace, Gallup News

How to Design the Ideal Home Office, Entrepreneur

10 Best Jobs for Americans Over 65, The Fiscal Times

As 2017 draws to a close, so does the availability of funds allocated for 2017 spending. The New Year brings opportunities to upgrade existing infrastructure, increase productivity through updated collaborative technologies and promote your brand through dynamic lobby displays and improvements to client-facing spaces.

By purchasing equipment now that will be implemented into your 2018 projects you’ll be able to take advantage of the additional funding while stretching the capabilities of next year’s budget. We can help you and your team strategize, aligning your technology systems with your vision and overall budget. Here are some items for consideration:

Digital Upgrade

Does your system provide connectivity for today’s digital devices? Users have an expectation of utilizing a meeting space with plug-and-play technologies. Transitioning from outdated analog to digital capabilities is paramount to ensure this functionality. Does your system, for example, have connectivity for wireless, HDMI and mini display port?

Meeting Spaces

Meeting spaces that are easier to use and more collaborative increase user adoption which, in turn, results in faster decision-making and greater productivity. In the trending open-office environment, huddle spaces offer a focused, collaborative meeting space for small group presentations and ad hoc meetings. Interactive collaborative displays, robust cameras that are soft codec-enabled (Skype for Business, Bluejeans, etc.), and wireless presentation connectivity promote efficient, productive meetings in these spaces.

Traditional conference rooms with audio and video-conferencing capabilities would benefit from these enhancements as well as an automated control system.  Lighting scenes and motorized shades can also be integrated into the room’s control for an improved user experience. If your room features an older projection system, an upgrade to a laser projector would offer a more engaging presentation along with a significantly lower total cost of ownership (TCO).

Client-facing Areas

Your lobby/reception area is your first opportunity to engage your customers or prospective employees and convey your brand. Dynamic digital signage can enforce your branding, promote your products and services and inform dwellers of important information and events. Innovative meeting spaces in these client areas make a lasting impression.

Hands-on Experience Centers are a great way to engage clients through various interactive displays and immersive technologies.  Architectural features in these environments are accentuated by inspired mosaic displays and exceptionally designed lighting for the ultimate customer experience.

Sound Management & Speech Privacy

Proven to increase worker productivity in today’s open office environments, sound masking eliminates noise distractions. It also adds privacy of enclosed meeting and office spaces from common areas, rendering speech unintelligible.

Acoustics are another noise control solution providing barriers and sound absorption that lessen overall noise levels and reduce reverberation from hard surfaces. This increases intelligibility in desired areas and provides a more comfortable working environment. There are numerous ways to address acoustic control. LaScala can provide consultation and recommend the appropriate solution for your space.

If you’ve done a great job at controlling your budget throughout the year and find yourself with a surplus, consider an investment in technology that will help grow your business, increase efficiency and foster an innovative and collaborative environment for your employees. Give us a call to strategize ways to put your remaining budget to work for you in 2018 and for years to come.

It’s a basic expectation really. You want to walk into a meeting room, easily connect your laptop, and make a presentation.  And you can.  Your conference room or huddle room system can be a simple plug-and-present; a wireless solution or one that is controlled by your smartphone. But, like all good designs, great outcomes depend on great input.  While any of those solutions may be an effective presentation system, if it doesn’t suit the needs of the user, it will fall short of expectation.  An effective presentation system is not as much about the technology as it is the user experience.  A few simple questions will uncover the right solution for you and your team.

Collaborative Conference Room

Define and Design

The first step in designing a system is to define the desired user experience for all users.  The right solution will depend on:

Let’s Be Clear

In this era of rapidly evolving technologies, new acronyms and terminologies abound. VC, VTC, VMR and UC, for example, can mean a variety of things depending on who you’re talking to.  One person’s definition of video conferencing may mean a traditional conference room setting with dual-screen monitors and sophisticated cameras that track movement, displaying far side participants as well as shared content.  Another may be imagining a video call in the cloud with a completely remote or mobile staff.  Collaboration is another term that requires a clear definition.  To some it means simple screen sharing via Webex or Go-to-Meeting while others imagine a fully interactive experience that allows wireless sharing of multiple PCs or collaborative whiteboarding.

Wired, Wireless and your IT Department

Wireless presentations from a laptop, tablet or mobile phone (Bring Your Own Device) can offer seamless, convenient connectivity to the shared display, but not all IT departments allow this accessibility due to network security. Several solutions on the market today offer point-to-point connectivity, enabling connectivity via a self-contained Wi-Fi without being on your network.  Some companies require heightened security measures, restricting wireless and providing only a secure wired solution.

Designed to Scale

Your communications, conferencing and presentation systems are a strategy, not a trend.  Be sure your system is based on your needs and desired outcomes and not the latest solution offering by a particular manufacturer.  It should take into account your potential for future needs and growth and provide the required scalability.  As you add spaces and staff, standardizing on a solution that can be replicated throughout the building or across the campus is a clear cost advantage.  Not only will it save in design and installation costs, but users will be more likely to adopt and use the technology in the room if they are already familiar with it.  Savings are also realized on employee training.

Scalability needs to support technology needs as well. A well thought out strategy and design will provide IT infrastructure to support growth over the next 5 years or more. Network and data requirements, multiple VLANs and robust Wi-Fi can be implemented now, along with conduit and pre-wire for future expansion.

The solution drives the best possible outcome. Partner with an AV/IT professional to create huddle spaces, meeting rooms and board rooms that are efficient, effective and impactful, for your users and for your bottom line.

Additional Resources:

PC Magazine’s “The Best Video Conferencing Software of 2017

Crestron fully Integrated, Effortless Meetings

Extron features simple, intuitive collaboration

LaSala’s Engineering, Design Services and Deliverables