Tag Archives: home network

The environment and infrastructure requirements for today’s remote workforce

According to a recent survey by Randstad, non-traditional workers (freelance, flex, remote employees) make up 30% of Canada’s workforce with 85% of them projecting a rise over the next 5 years. Similarly, projections estimate that by 2020 mobile workers will account for nearly three quarters (72.3%) of the total U.S. workforce.  Mobile devices and simple, yet sophisticated, collaborative tools have enabled today’s workforce to effectively work from anywhere – an airplane, a hotel room or a well-appointed home office. Remote work is a boon to productivity and can lead to higher efficiency and lower turnover. Not only does it attract younger workers (Millennials highly value flexibility and technology), it keeps older workers in the workforce longer. So, the benefits are many but establishing a remote environment that represents the employer’s brand while providing a productive, collaborative space for the employee requires more than simply plugging in a laptop.

The Space

The first step is to define the space. The design will be driven by the type of work performed, the equipment required and the available spaces within the home. The room should be a space separate from daily living areas, free from distractions that could potentially interfere with work or interrupt calls or video conferencing. It will need to offer adequate storage and easy accessibility to the home network.

Color – Furnishings and walls should be ergonomically pleasing and conducive to extended use. Opt for neutral tones or soft, muted shades such as periwinkle blue, avoiding harsh, dark or vivid shades. Choose a matte finish over reflective glossy sheens. Wallpapers and fabric wallcoverings with subtle, non-reflective designs also work well.

Backdrop – Consider the background when video conferencing. Keep the space clear of clutter and personal affects. Portable pop-up screens (plain or imprinted with the company logo), elegant room dividers and organized bookcases provide a professional backdrop and element of privacy.

Acoustics – Create a quiet space. Carpeting, area rugs and upholstered furnishings help to manage reverberant noise. Acoustic treatments, including custom wall panels, also aid in noise absorption.

Lighting – The more natural the lighting, the better the overall experience. Take advantage of natural sunlight by positioning the desk to face the window, avoiding shadows while on camera. For harsh, direct sunlight, add motorized window shades, available in various light-filtering, non-reflective weaves. If the room’s design is not conducive to proper desk placement and the light source is behind you, blackout shades can be added to properly control the light levels. Ceiling fans with lights create a strobing effect on camera and should be turned off.  An integrated home automation system provides agile control of lighting, window shades, ceiling fans and HVAC, ideal for the working from home.

The Infrastructure

A secure, stable and robust network connection is essential for reliable network connectivity and a quality conferencing experience.  Hardwired broadband is recommended over wireless when possible. Also important to consider is the number of users in the home that are competing for bandwidth.

The Tools

Based on network capability and hardware compatibility, there are numerous platforms available for seamless collaboration. Implementing a few tools that enhance audio and video will afford an even better experience.

Audio – Conferencing requires 2-way audio and can be problematic without the right equipment as devices can produce distortion and echo. Rather than relying on the laptop’s built-in speaker and microphone, opt for an external echo-cancelling speaker with mic for clear communication. In a reverberant environment, a headphone with built-in microphone will filter distracting background noise.

Video – A high-performing, properly positioned camera is critical for effective collaboration. Invest in a high-quality auxiliary unit rather than using the built-in camera that restricts control and image resolution. The camera should be placed where the user is focused, just above the monitor’s content for a near-to-natural experience. This will simulate “looking” into the camera. Common mistakes include mounting the camera below the screen which produces an unnatural angle or mounting it on a monitor other than the one hosting the content, showing you looking away from the camera.

Trial Run

Evaluate the quality of the experience by conducting trial runs. Most platforms offer the ability to record your meeting, giving you the opportunity to view the meeting as if on the far side. Record sessions using various scenarios – both while the room is quiet and when things from across the house are “active” – pets, HVAC, dishwasher, etc.  Type on the keyboard to gauge the sound level of keyclicks, assess how the background looks and adjust camera position and lighting to simulate a face-to-face meeting.

The “agile workforce is coming!”

Getting started requires thoughtful design and know-how, but it’s an investment that will be realized through effective collaboration and increased productivity for years to come. As experts in both the technologies and design aspects of this rich, residential/professional hybrid environment, LaScala can help you with the infrastructure and hardware requirements and work with your interior design professional to create the ideal remote workplace.

Resources:

9 Ways Tech companies Can Accommodate Millennial Workers, Randstad Interim Inc. [CA]

Workforce 2025: The Future of the World of Work, Randstad Interim Inc. [CA]

IDC Forecasts U.S. Mobile Worker Population to Surpass 105 Million by 2020, Business Wire

Considerations When Setting Up a Room for Video conferencing with ViewStation (Polycom)

Today’s mobile workforce: any time, any place, The Telegraph

American Workplace Changing at a Dizzying Pace, Gallup News

How to Design the Ideal Home Office, Entrepreneur

10 Best Jobs for Americans Over 65, The Fiscal Times

The transition to fall brings many changes; mild temps that have us rushing outdoors to enjoy fall festivals and food trucks, our beautiful Vancouver bursting with color (plan a trip to VanDusen Botanical Garden!), the onslaught of pumpkin-flavored everythings…and the slew of marketing messages stuffed into your bills suggesting it’s time to review your policies!  Just like your homeowner’s policy, auto coverage and health insurance are affected by the change in seasons and life events, your home’s technology systems may benefit from an annual assessment too.

Imagine all of the devices connected to your personal “internet of things.” How many of those devices have been added since your network was initially set-up? A network upgrade may yield a remarkable difference in your system’s performance.  And of those new devices, how many were added to your home media system? Are you getting optimal image and sound quality? And how are they controlled? Some minor programming tweaks could go a long way in how your family uses and enjoys your home’s technology.

To Your (System’s) Health!

As a CEDIA professional, we recommend an annual “tech-up”, a comprehensive assessment of your home’s technology systems to ensure your system’s “health” and to gauge how happy you are with it and what it provides.  We all know how fast time flies and, in “tech” years, that’s “amplified” even more. If it’s been a year, or 3 or 5 since your system was installed, chances are you’re not taking advantage of all it has to offer.

You’ve got Questions, We’ve got Answers

Let’s set aside an hour to just sit down and talk about how you use your home’s systems. We’ll talk through all of your technology questions; what can my new Apple watch do? How do I set up Alexa to control my automated shades and lighting? Is my media room 4K ready? How do I integrate CDs onto a new platform? Can my new gaming console be integrated onto my remote control so I can stream movies?

There’s nothing we love more than to talk tech! Let’s get all your questions answered….maybe even some you hadn’t thought of! We’ll explore your existing system demands. Maybe you added new users to your network or are working from home. And we’ll determine if there are any upgrades available that could maximize performance or add features. We can also address anything you’re currently wanting to add or change and, together, develop a strategy for implementing NextGen technologies.

It’s an exciting time in the home automation industry. Systems are integrating more elegantly and efficiently than ever before and voice commands are at the center of it all. Art and technology are truly fusing to create innovative, sophisticated forms of concealment and google and Apple continue to influence everything that touches tech. We’ve got lots to talk about!

Make a Note!

Like prepping for any valuable appointment, as your technologist we suggest you start of list of things you’d like to discuss during our visit so that we get the full picture of your technology needs. Do a quick walk-through and think about how adding or tweaking a feature could be beneficial. Write down your questions, what you’ve added to your system and what you want to add!

Your home’s technology is a part of your everyday life and we appreciate you entrusting us with its care. Please know we’re here to answer your technology questions and help you make the most out of your systems, now and for years to come. Call now and schedule your annual Tech-up! We welcome the opportunity to reconnect.

And be sure to check back soon. We’ll discuss optimizing your system’s health through a comprehensive preventative maintenance program that takes the worries out of everything from changing batteries in the smoke detector to checking for firmware updates. Stay tuned!

Network infrastructure is the backbone of all of your operating and communication systems, enabling connectivity and management across your enterprise, whether residential or commercial, wired or wireless, or a hybrid.  It’s hardware and software and services.  As its name implies, infrastructure is the platform that sustains a structure.  Now, imagine a major interchange with on ramps and exit ramps, detours and warning signs, roads shooting off to far destinations.  Every ounce of concrete and steel beam is carefully designed to carry the load.  Ok, so that’s a bit exaggerated, but the point is that each connection point, each pathway, is essential to the seamless operation of your network.

A wireless local-area network (WLAN) uses radio waves rather than ethernet cables to connect devices to the internet and network.  When first introduced, wireless connectivity lacked in speed and, most felt, in security.  Today’s wireless networks, however, are robust and feature security protections.  They are cost-effective in that they save installation and cabling costs.  They are also expandable, easy to set up, and offer increased mobility and collaboration as the systems allow for workers to connect from anywhere with ease.  The next level of Wi-Fi connectivity is a wireless mesh network, an emerging technology that utilizes a mesh of nodes (small radio transmitters) that talk to each other, creating a network blanket across a large area.

But that’s a bridge that spans across our “interchange”.

A Hybrid Network, on the other hand, can mean one of two things. Yes, it can refer to a wired/wireless combination as it contains two or more communications “standards” in one design, but it can also mean a network design that is comprised of two or more lines of product.  Both definitions offer plusses and minuses.

No matter the type, networks are designed and engineered structures providing a freeway of bandwidth and throughput for critical data.  We don’t require concrete and steel to meet the performance needs of today’s, and tomorrow’s, connected homes and collaborative offices, but some engineering and ingenuity is a must.  Give us a call. We’ll answer your AV/IT/IP questions and make sure your system is built on a solid foundation!