Monthly Archives: September 2018

OvrC Enables Highest Level Client Care

OvrC Mobile App for Remote Management

Revolutionary 24/7 remote management of your residential and commercial networks

As technologies get smarter, the technologies that support them need to stay a step ahead. And so do we. We pride ourselves in offering the very best in system design and installation, but sometimes new devices need to be added or updated, or the unexpected network issue occurs. Traditionally, troubleshooting and updates required onsite service calls, but OvrC changed that!

OvrC is a cloud-based remote management platform developed for custom integrators that enables us to remotely manage, configure, and troubleshoot devices on your network. Appropriately named OvrC (oversee), the revolutionary support platform allows us to gain insights into your network for remote diagnosis and issue resolution. This service can potentially avoid costly and disruptive service calls. Dedicated to providing you with the highest level of client care and support, we enthusiastically adopted this service model at its inception.

We understand you need to be able to rely on your network and each of your various connected devices, both at home and in your business, and that interruptions in service are frustrating and costly. With OvrC’s comprehensive support systems, however, we can manage everything from your media room to a corporate networking infrastructure, ensuring all systems are running smoothly.

OvrC your home

We’ve all experienced it. You’re hosting a get-together, or maybe working on a time-sensitive presentation from your home office, and the network goes down. Sound familiar? Well, with La Scala’s expert client care programs that feature OvrC capabilities, the fix may be as easy as opening your personalized phone app and touching an icon to reset it yourself! For more complex issues, chances are we’ve already been alerted and are remotely troubleshooting it before you’ve even had a chance to touch the call button from your app. OvrC provides us with exceptional support so that we can provide you with incomparable support and customer service. See it in action!

OvrC your business

Network disruptions and downtime affect your productivity and are costly to your overall business operations. OvrC enables us “oversee” your systems in real-time, maximizing your uptime and minimizing potential revenue loss. Remote troubleshooting and issue resolution help avoid disruptive service calls. However, should an on-site service call be required, we’ll be better informed and equipped to quickly resolve the problem.

When you need us

OvrC is the latest enhancement added to an already robust line-up of support offerings available to us at La Scala. In addition to the OvrC remote management system, we can live-stream video tech support enhanced by augmented reality and an Essential+ program providing you with:

  • Proactive support
  • Round-the-clock service
  • Fast trouble resolution
  • Mobile management – A personalized app that lets you fix common issues and manage your network at your convenience.
  • Remote Firmware updates –the latest software updates/upgrades to your devices remotely

We are constantly striving to provide you with the best possible long-term client experience. For us, there is no better investment than in providing you with reliable systems that keep your home and business up and running. Call us to learn more about the benefits of having La Scala “OvrC” YOUR network!

The Sweet Sound of Whole-Home Audio

Modelo Steinway Lyngdorf

Everyone enjoys music. Whether you’re a fan of classic jazz, old school R&B, heavy metal or like to keep up with today’s hits, listening to your favorite songs should be always be an experience. Why, then, is home audio not as much of a consideration in most home entertainment systems?

A home theater – but for your music

It seems like home theater systems have become a norm in most homes because of the entertainment value you can get out of your television or big screen projector. But just like speaker placement and configuration are crucial for creating an immersive surround sound experience for maximum entertainment value, your music library deserves the same respect! Speaker type, placement and system configuration are crucial to ensuring you can wrap yourself in the sound.

Different media, different systems

Another important factor to consider when implementing any sort of home audio system into your space is the media type of your entertainment. Have you gone completely digital where all your media is streamed, or do you like to keep it old school with physical media like classic vinyl and your record player from high school? Each form of media require different systems to ensure you’re listening to the music as it was intended, while also allowing you complete access to your favorite artists. For instance, do you need a high-tech touch panel display that gives you access to an unlimited library connected throughout your entire home? Or do you need a dedicated listening room?

Integrate that sound throughout your home

The key is to optimize all of your spaces for the best listening experience possible, which means carrying that sound system throughout your home, as well as potentially outside. Integrating a home audio system throughout your home is great for entertaining just as much as it is for everyday listening. With a whole-home audio system, there’s no reason why a regular dinner can’t be as fun as a holiday party.

La Scala Earns 3 Prestigious 2018 CEDIA Awards Recognizing Exceptional Home Technology Installations

CEDIA award-winning residence

This stunning waterfront residence earned three of the custom electronic design industry’s most prestigious awards: Best Integrated Home, Technology Meets Design and Life Lived Best at Home.

The “Technology Meets Design” award celebrates the best integration of technology that complements the design scheme for the room or home. The judges, drawn from the  architecture and interior design community, were looking for a project that showed a successful working partnership with the integrator and design and build industry partners and our relationship with Vancouver’s Aaron MacKenzie-Moore Design was nothing short of exemplary.

“La Scala’s ability to incorporate technology into the home’s aesthetics are in full evidence here, as the team says:

The homeowners love to entertain but made it clear that the interior look and quality of finish must not be compromised with the introduction of technology. Sound was expected in all rooms of the home but not seen. Invisible speakers were used in 16 zones which included all three guest suites, hallways, closets, laundry room, and invisible subwoofers rounding out the sound in the family room. The media room is a non-traditional room that is also used as a reading lounge that overlooks the beach.

Soft furniture, motorized roller shades, and heavy fabric curtains were included to soften the hard surfaces and increase the acoustic opportunities, as well as to block out the ambient light coming from the beach-front windows.

Life Lived Best at Home, a CEDIA Cornerstone

Having won in the “Best Integrated Home” and “Technology Meets Design” categories, the judges sought a winner for the “Life Lived Best at Home” designation. Beyond the technology and aesthetic design considerations, the judges now were looking for a “residence that used technology to maximize and enhance the client’s lifestyle, providing functionality, safety, entertainment, convenience, aesthetics, and efficiency.” Not only did this project incorporate the technology beautifully into the home’s design, but the judges agreed that it encompassed the homeowner’s desires, considerable enhancing their lifestyles.

A scene called “Movie Night” on the control system, which softens the media room by dimming the lights, rolling down the shades, and drawing the curtains while turning on the media room components.

A single button solution puts the home into “Entertain” mode. The system needed to be flexible, so the homeowner could make minor scene adjustments without the need of a programmer or site visit.

We offer a few control solutions, but the feature of using real pictures of the home to navigate the control system was very appealing for our clients. The Savant system provided this option.

The team at La Scala is extremely pleased with the project outcome and proud of the recognition received. Please contact us to learn more and visit the links below to view the project gallery and read about the additional accolades yet to be won for this gorgeous waterfront home.

See the Gallery of Photos

International Design Award Excellence Finalist SBID 2018

IDIBC 2018 Shine Awards of Excellence

Smart Bathrooms of the Future are Here

Seura Smart Mirror

What comes to mind when you think about a smart home? You probably didn’t imagine a sleek, high-tech smart bathroom.

The smart space you’ll REALLY live in

It’s easy to want the best and newest technology and design for all your living and entertaining spaces, but what about the rooms you actually live in? Most homeowners place such an emphasis on their living spaces – only considering those in which they entertain guests – that they forget about just how much time they spend living in their bathrooms.

So why haven’t you made your bathroom just as smart as the rest of your home? It’s probably the first place you go when you wake up and the last place you go before crawling into bed. You pamper yourself here, you prepare for the day here – not to mention the necessary nature of it in the first place. And if you’re at all concerned about resale value down the road, all signs point to futuristic bathrooms making their way into everyday homes.

From high-tech toilets to functional fixtures

Technology exists for every purpose and place in your home – including your bathroom. Whether you want a television mounted by the bathtub so you can watch your favorite movies, piped-in audio so you can perform a concert in your shower, or a smart mirror to keep your life at your fingertips, consider turning your bathroom into the place you love to live in most.

Consider the added comfort of connecting the smart home control you already have in the rest of your home to your bathroom. Control your thermostat, dim the lights and still have access to your security system so that winding down from the day is just as relaxing as it is necessary. By incorporating the right features into your bathroom, you can create an oasis out of something that used to be seen as utility.

Consult a professional integrator

Regardless of how futuristic or minimalistic you’d like your bathroom to be, the pros are here to make sure it’s just as smart as the rest of your home. Need more inspiration for bathroom tech and design before you start? Check out this handy guide to some of 2018’s trends.